Frequently Asked Questions
Our typical delivery timeline is as follows: Order handling time: 1–2 business days. Transit time: 6–8 business days. Estimated total delivery time: 7–10 business days.
Yes. Jonathan & Victoria London provides free shipping on all orders delivered within the United Kingdom. Shipping costs for international orders are calculated during checkout depending on the destination.
If your item arrives damaged or defective, please contact our support team as soon as possible. We will arrange a replacement at no additional cost. Returned items must be reported within 30 days of receiving your order.
Yes. Orders can usually be cancelled within 24 hours after they are placed. If you need to cancel your order, please email us as soon as possible at info@jonathanvictorialondon.com.
We offer a 30-day return period from the date your order is delivered. Items must be unused, in their original condition, and returned with all packaging, tags, and accessories.