Privacy Policy

This Privacy Policy applies to the services of Jonathan & Victoria London. We are committed to protecting the privacy of our customers and ensuring that any personal information you provide to us is handled in a confidential, secure, and responsible manner.

By using our website and services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

When you place an order, create an account, or otherwise interact with our website, we may collect the following personal data:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party payment providers)

  • IP address

  • Device and browser information

  • Order history and purchase details

  • Website usage data and interaction behavior

We only collect personal data that is necessary to provide our services effectively.

2. Purpose of Data Processing

We use your personal data for the following purposes:

  • Processing, fulfilling, and delivering your orders

  • Providing customer service and responding to inquiries

  • Sending order confirmations, shipping updates, and important service-related communications

  • Improving our website, services, and overall user experience

  • Preventing fraud and ensuring website security

  • Complying with legal and regulatory obligations

We do not use your personal data for purposes other than those described above without your explicit consent.

3. Sharing of Data with Third Parties

Your personal data will only be shared with third parties when necessary for the execution of our services, including but not limited to:

  • Payment service providers

  • Shipping and logistics partners

  • IT service providers and website hosting services

  • Analytics and marketing tools (where applicable and legally permitted)

All third parties are required to handle your data securely and in accordance with applicable data protection laws. We will never sell your personal data to third parties.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once data is no longer required, it will be securely deleted or anonymized.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure proper functionality of the website

  • Analyze website traffic and user behavior

  • Improve marketing effectiveness and personalization

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of our website.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to the processing of your personal data

  • Request restriction of data processing

  • Request data portability, where applicable

To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. While no online system can be guaranteed to be 100% secure, we strive to use commercially acceptable means to protect your information.

8. Changes to This Privacy Policy

Jonathan & Victoria London reserves the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon being published on our website. We encourage you to review this policy periodically.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Business Name: Jonathan & Victoria London
Email: info@jonathanvictorialondon.com